Questions to Ask a Prospective Roofer
A poor roofing job can be a disaster in terms of costly future repairs and leaks, so spend time and energy finding the right one for your project. When you do, talk to each prospect and make sure to ask six critical questions.
a. What is your full business name and where are you physically located?
First of all, ask the contractor for their full name and complete physical address. If they give a P.O.box number, ask for the physical location. A roofer without a physical office is suspicious, and you shouldn’t waste time dealing with them.
b. Do you have workers’ compensation and liability insurance?
Roofing contractors need to have workmans’ compensation and liability insurance to protect their clients against accidental injuries or damages. Workers’ compensation provides protection to the homeowner in the event that a contractor’s employee gets injured, and liability insurance saves you from from paying for damages that the roofers cause while at work.
Without workman’s’ compensation coverage, you as the homeowner may end up forking medical bills and other costs related to the injury.
c. Do you have subcontractors in your team?
If so, you need to know the same information about these people as you have learned about the contractor, especially regarding insurance.
d. Are you licensed as a roofing contractor?
Ask your prospect whether they are licensed by your city or state. Licensing requirements can be unique according to the state. In some cities and counties, contractors should also be licensed. See if a license will be required in your area, and if so, ask local licensing offices if the roofer’s license is update and has no outstanding violations. A business license is separate from a roofer’s license. A business license is only there for legal identification and taxation purposes. It does not indicate that the person has passed a test or possesses qualifications as a roofer.
e. Will you provide client references?
Ask to see local work sites, and examine some roofing projects they had within the last five years. You can also request for references, but previous customers may not want to divulge their personal information, or the contractor could cherry pick a few pleased clients. Call these homeowners and ask if they would be eager to recommend the roofing contractor.
f. Will you offer a warranty for the roofing work? A roof warranty typically covers one year, but sometimes, roofers provide a longer period. The manufacturer typically covers the materials, while the roofer takes care of the work. These are two different warranties, so specifically ask for the coverage and covered period for each one.